02 Sep 2010 
Support Center » Knowledgebase
Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

Shared Hosting (123) Dedicated Server (26)
I have just purchased your Express Package,how do I create and publish my website?My contact form keeps having its name changed, whats happening?Do your shared packages support PERL scripting?I have uploaded .exe files to my webspace but they disappear after 24 hours,why?My perl scripts do not execute what is the correct path to perl? Do you support Parent Paths in ASP Scripts? What is ASP Image? I get an error on my ASP.Net .aspx page. but it is non specific and mentions "Custom Errors" I get an 500 Internal error and I don't know why. How can I fix it?I receive the error message Server.CreateObject Failed, what should I do? more topics Do you offer Remote Reboot Switches?What tools can I use to manage MS SQL Server 2005 database? Can I use SQL Server 2000 Enterprise Manager to manage my SQL Server 2005 database?How do I map perl to the .cgi file extension?Where can I find information regarding SmarterStats?How do I create a virtual server on my dedicated server?The site statistics on my dedicated server do not appear to be collecting/displaying the Referrers,how do I fix this?When I try to connect to my server via RDC,I receive this message - The terminal server has exceeded the maximum number of allowed connections,how do I fix this? Why can I not seem to log in to my FrontPage web on my dedicated server, even though I have the correct username and password? more topics
Billing (5) Domain Names (10)
Amex/Maestro/Solo Cards and Monthly BillingHow to I setup a direct debit? How do I contact the billing department?Where do I order add-ons?How do I disable auto renew on my domains?more topics How are transfers for .eu domains handled?.PRO FAQsHow do I disable auto renew on my domains?more topics
VPS (1)
How do I connect to my Windows VPS?more topics
 Articles
 Ticket Processing Policy and Status Definitions
 How can I backup my MS SQL database?
 How do I order advanced Spam protection?
 My scripts no longer send emails,how do I fix?
 How to Publish website using Microsoft Expression Web?
 How do I configure my POP3 mail account with Mac Mail?
 How do I log a support call?
 Back
 Login  
Username:
Password:
Remember Me:
 
 Main Categories
 Search
Home | Knowledgebase | Video Tutorials | News
Language:

Help Desk Software Help Desk Software by Kayako SupportSuite v3.60.04